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Frequently asked questions

Quick answers about tokens, safety and how the platform works.

Can I cash out?

No. Gems are virtual; cannot be converted to money. Your Fama balance is for spins, cosmetics and season rewards only — there is no withdrawal, transfer or cash-prize mechanism anywhere on the platform.

Is this gambling?

No. Gameplay uses virtual tokens, cosmetic rewards only. Nothing you can win has real-world monetary value, and nothing requires payment to play.

What are tokens?

Gems — shown in the UI as "Fama" — are virtual currency used for spins, cosmetics, and season rewards. You earn them free: 50 daily, quest rewards of 20–500, and season pass rewards.

How does the age check work?

Full token play requires 18+. Under-18s can use Preview Mode — tutorial only, with no tokens, chat or social features. We store only the verification result, never your date of birth.

Does it work offline?

Yes — once a game has loaded, the service worker caches it. Offline spins queue locally in your browser and sync to the server (with full audit records) when you reconnect.

Still stuck?

Contact support